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Go to the Australian Government Department of Social Services


New User Registration

Information on this page is collected to provide you with access to DSS's online systems. Any personal information you provide will be treated in accordance with DSS's Website Privacy StatementOpens in new window.

* Indicates mandatory field.

1. Enter your contact details. Once your registration is activated by our Reconnect Help Desk, your system password will be sent to the email address recorded below.

2. Select the level of access you require. An email will be sent to your Manager to confirm your system access once registration is complete.

4. Enter a user name which you will best remember when logging onto the system, then enter the security code exactly as it displays. Your nominated user name must be 8 characters long and may be a mix of letters and numbers.

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5. Read and agree to the terms and conditions [210kb Word]Opens in new window of using our online systems. You must complete this step before you can complete your registration.